We make every effort to process all orders within 1 business day. However, we kindly ask for up to 3 business days to process all orders for shipment.

Note: Orders are not processed during non-business hours, including holidays and weekends.

Order confirmations are automatically sent upon order receipt. Check your junk/spam folders, and if not found, email us at support@ecoblvd.com for assistance.

Sadly, we are unable to make any changes due to our expedited processing times, which limits our window for changes. Please double-check your information before submitting the order.

Once your order has shipped, you will receive an email confirmation with a tracking number and link. Please check your junk and spam folder. If you still cannot locate the tracking information, please contact us at support@ecoblvd.com for further assistance.

To cancel an order, contact us as soon as possible. Due to our fast fulfillment, we can't guarantee cancellations after submission. Full refunds are available within 14 days of delivery.

Contact us as soon as possible if you notice any problem before the order is processed, so we may correct it. Orders that have already been processed can only be exchanged once they're returned to us.

Unfortunately, due to our fast fulfillment process, we cannot accommodate color changes once an order is submitted. We recommend double-checking your selection before confirming.

To align with our sustainability principles, we currently do not offer gift wrapping. However, all items come shipped in our eco-friendly packaging!

Stay updated on sales and promotions by signing up for our email list – you might even get a surprise reward!

If a product is "Coming Soon," we're working to make it available. For release dates, email support@ecoblvd.com. If "Out of Stock," it'll likely return within days. Email us to be notified.

Unfortunately, discount codes cannot be applied once an order is submitted.

Sorry to hear! Sign up for our email list or email support@ecoblvd.com for updates on availability

EcoBlvd products are designed with care in California by our founder and a talented in-house team. Our family-owned factory in China, operated by our founder's family, sources materials ethically and sustainably. Owning the factory enables us to enforce strict environmental and labor standards throughout the production process. We use responsibly sourced materials, minimize waste, and ensure safe working conditions. This control over our supply chain allows us to continuously improve our processes, maintain transparency, and uphold the highest standards of sustainability and ethical practices, ensuring our products are made with integrity.

• Sequoia and Laguna: Made from our proprietary corn-based plastic InnoMaize, which is a composite of cornstarch, corn sugar, and plant fibers.
• Mojave: Crafted from our bamboo-based plastic Cornbo, which combines bamboo shoots, leaves, and stalks with cornstarch and corn sugar.
• Revive and Reforge: Made from Remerge, our proprietary recycled plastic material sourced from post-consumer plastic waste, providing a sustainable solution by giving discarded materials a second life.

Our phone cases are designed with raised edges, camera rings, and non-slip grips for comprehensive protection against drops and bumps. The Laguna, Sequoia, and Revive phone cases are military-grade drop-tested up to 6 feet, while the Mojave and Reforge cases offer an impressive 15 feet of drop protection. Your phone is in safe hands with our high-quality, protective designs.

Our cases, including the new Revive and Reforge collections, are soft to the touch and flexible while maintaining excellent levels of protection.

• Our Laguna clear phone case is smooth to the touch, yet has textured side ridges for the perfect non-slip grip.
• Our Sequoia solid phone case is smooth but more sturdy and flexible. It has a more textured hand-feel with speckles in the material, which are bits of plant fiber and corn.
• Our Mojave rugged phone cases resemble the Sequoia in hand-feel, yet have a padded second layer for the four bumper corners.
• The Revive clear phone case offers a sleek, transparent feel similar to Laguna, while the Reforge rugged case has a durable, textured grip, providing heavy-duty protection like the Mojave.

Yes, all EcoBlvd cases support wireless charging.

Currently, Revive and Reforge cases for the iPhone 16 Series are MagSafe compatible, and Mojave cases for the iPhone 15 Series are MagSafe compatible. We are working to expand MagSafe compatibility to more models soon!

To clean, use a soft, lint-free cloth for gentle wiping to remove dirt, fingerprints, or smudges. This method safeguards the case, preserving its clarity and any custom prints without the risk of damage. For the safest care of your clear phone case, particularly Laguna and Revive (clear cases), refrain from using any cleaning agents or alcohol.

For our Sequoia, Mojave, and Reforge cases, please hand wash only with warm water and soap. While cleaning, please be gentle.

In most cases, EcoBlvd compostable phone cases can withstand normal wear and tear for two years, however, they may crack when exposed to extreme conditions or through accidental damage. And while the phone cases are compostable, they won't disintegrate, or break down during your use. Composting requires a precise set of conditions to fully begin to break down such as in high humidity conditions, like in a composter or planted in soil.

Absolutely, it's normal and a unique characteristic of our products and it is purely cosmetic and not indicative of wear or previous use! Our cases are crafted from natural, plant-based materials, making each one distinct with its own set of variations. The appearance of sediment or a dust-like texture on your new case is due to the absence of synthetic additives in plastic cases. As a result, each case is unique, ensuring that no two cases are the same.

For maintaining your case's natural beauty while ensuring it stays clean, we recommend a sustainable cleaning solution. A gentle wipe with rubbing alcohol on a soft cloth can effectively remove any surface marks without harming the case's materials or the environment. Alternatively, for a DIY approach, you can create a mild cleaning solution by mixing equal parts of water and vinegar. Apply this mixture lightly with a soft cloth, gently wiping the case's surface. This not only cleans but also preserves the unique natural characteristics of your case. Remember, the key is gentle cleaning to protect both the case and its natural, eco-friendly appearance.

You can either dispose of your case at home using composting (for compostable cases) or at an industrial composting facility, or ship it back to us using the included free shipping label as part of our Roundabout Recycling Program for a 25% discount on your next order. Recycled plastic cases, like those in the Revive and Reforge collections, can be returned for recycling through the same program, keeping them out of landfills and part of a sustainable lifecycle.

Under the right conditions of humidity, oxidization, and nutrients, your case will break down when placed in the dirt. While it may not be the fastest process, it can take up to a few weeks to a few months to fully compost.

Our compostable phone cases—Laguna, Sequoia, and Mojave—are verified to be 100% BPA-free, providing you with a safe and natural option.

However, for our Revive and Reforge cases, which are made from post-consumer recycled plastic, we cannot guarantee that they are completely BPA-free. While we take extensive measures to minimize any traces of BPA, there is a possibility of small amounts being present due to the nature of recycled materials.

Rest assured, we do our best to ensure that if any BPA exists, it is kept at levels considered safe for skin contact.

No worries at all! You are covered if your case encounters any issues within 90 days of purchase. In order to reduce waste, we won't require you to ship it back. Snap a picture and send it to us as we need to verify the product's condition before a warranty replacement can be processed. Once that is done, we'll promptly replace it and send you a brand-new one at no charge! We encourage you to compost the damaged case either at a composting facility or in your home compost.

For composting facilities near you, click HERE . Feel free to share some photos of the issue so we can continuously enhance our products!

Please note: This is a replacement-only warranty after 14 days, and if the original item isn't available, we'll replace it with one of equal or lesser value. Your satisfaction is our priority!

Prop 65, a California law, requires businesses to warn consumers about exposure to certain chemicals exceeding set limits. This is not a product safety law but a transparency measure. LifeVine cables and PowerPlant chargers have Prop 65 warnings due to recycled plastic parts. Click HERE for more information on Proposition 65.

Unfortunately, EcoBlvd’s warranty only extends to the case and not the phone itself. We recommend purchasing an insurance plan through your carrier or through a third party to ensure that you can have your phone repaired or replaced.

Composting requires specific conditions to break down effectively. While our Laguna, Sequoia, and Mojave compostable cases are designed to decompose, placing them in a composting environment—either at home or through local composting facilities—ensures the right humidity, oxidation, and nutrient conditions for proper breakdown. This ensures that the cases decompose efficiently and sustainably, reducing environmental impact.

We’ve chosen to incorporate recycled plastic into our Revive and Reforge cases to address the growing global plastic waste crisis. With plastic taking up to 500 years to break down in landfills, we believe that recycling existing plastic and giving it a new purpose is a more sustainable option. By repurposing waste, we aim to reduce the environmental burden while creating durable, protective cases.

Yes, recycled plastic cases are an eco-friendly option because they reuse existing materials rather than relying on the production of new plastic. This reduces the demand for virgin plastic production, which typically involves fossil fuels, contributing to pollution and carbon emissions. The use of post-consumer recycled (PCR) plastic in our Revive and Reforge cases helps eliminate waste while conserving resources and energy.

• Revive is a clear case similar to our Laguna collection, designed for those who love a sleek and minimalistic look.
• Reforge is rugged and offers heavy-duty protection, much like our Mojave collection, perfect for those needing extra durability.

Both collections are made from 100% post-consumer recycled plastic and are designed with the same level of protection and innovation as our other cases.

While both recycled plastic and compostable materials have environmental benefits, they serve different purposes. Compostable materials break down naturally, returning nutrients to the earth, while recycled plastic helps reduce the existing waste problem by reusing materials that would otherwise end up in landfills or oceans. By using both approaches, we aim to address different environmental challenges and offer versatile eco-friendly options.

Absolutely! Our Revive and Reforge phone cases, made from recycled plastic, are completely free from harmful flame retardants like decaBDE. We source our recycled plastic responsibly to ensure all materials are safe for everyday use.

DecaBDE is a toxic flame retardant linked to health risks such as cancer, hormonal imbalances, and reproductive issues. Despite its known dangers, it is still found in some recycled plastic products. EcoBlvd ensures our products are completely decaBDE-free, making them a safer choice.

Flame retardants, particularly those recycled from electronic waste, can pose serious health risks. They may leach out of plastics and contaminate food, air, or water. By choosing flame retardant-free products, like those from EcoBlvd, you protect yourself from these harmful chemicals.

We use Remerge, our proprietary recycled plastic material sourced from post-consumer waste and rigorously screened to be free of harmful additives, including flame retardants. This means our products are both eco-friendly and safe for everyday use.

Returns are available for only 14 days from the date of delivery. Please notify us as soon as possible if you need to return your item(s) for any reason within the 14-day period.

If you're dissatisfied with your purchase or made an ordering mistake, reach out to us within 14 days of delivery for a refund or exchange.

For customized items, a 50% restocking fee applies for returns unrelated to EcoBlvd error/defect. Ensure your customizations are accurate before placing your order to avoid undesired designs.

As soon as we receive your items, expect a full credit to be issued within 3 to 5 business days.

Items Accepted for the Roundabout Recycling Program include:

Plastic Phone/Tablet Cases

Charging Cables 

Wall Chargers 

Car Chargers

As part of our commitment to reducing waste, we are glad to recycle or compost plastic cases, cables, and chargers from other brands.

As long as the previous label has not been used, we can provide a new label. For assistance, please contact support@ecoblvd.com.

The included label will allow for up to 1LB, but you are welcome to send more at your own expense and we will be happy to recycle it.

We utilize TerraCycle's Zero Waste Box program for the proper recycling or disposal of plastic cases. Other materials are broken down for reuse. Zero Waste Boxes enable recycling of materials not typically accepted in local curbside services. For more details on TerraCycle and the Zero Waste Box program, click HERE.

All electronic waste, including EcoBlvd chargers and charging cables, is recycled by HomeBoy Industries. This ensures proper disposal and the most eco-conscious recycling of old electronics. HomeBoy Industries, a certified B Corporation and a Responsible Recycling certified company, offers employment and training to individuals facing barriers to employment. To learn more about HomeBoy Industries and E-Waste Recycling, click HERE.

Our recycling program is primarily designed for customers within the United States. For international customers, we recommend exploring local recycling initiatives or contacting us for guidance.

Upon placing your order on EcoBlvd, you will receive a confirmation email to acknowledge your purchase. Once your order has been fulfilled, we will send you a notification email that includes the tracking details for your package. Please note that shipping fees are non-refundable.If you need more assistance or have any questions, don't hesitate to reach out to us.

While we’re currently unable to offer international shipping due to rising global shipping rates, please know that EcoBlvd is committed to finding a sustainable solution that allows us to continue serving our valued international customers.

We’re actively working on options to bring back international shipping in a way that balances both cost and environmental impact.

We appreciate your patience and understanding during this time and look forward to sharing updates with you soon!

At EcoBlvd, we've revised our shipping policies to provide you with more options and opportunities for savings:

For Orders $29.99 or Under:

-USPS Shipping: A flat rate of $5.

-FedEx Express Shipping: A flat rate of $10 for faster delivery.

For Orders Over $30:

USPS Shipping: Enjoy complimentary shipping at no cost.

FedEx Express Shipping: Available for a reduced rate of $7.99, perfect for those requiring expedited delivery.

We strongly encourage you to utilize our complimentary USPS shipping for orders over $30, not only to save on costs but also to contribute to reducing environmental impact.

If you need quicker delivery, the reduced-rate FedEx Express Shipping presents a viable option.

Once dispatched from our Los Angeles, CA warehouse, delivery within the United States typically takes between 3 to 7 business days.

All phone cases are covered by a 90 day warranty.

Charging cables and chargers are covered by a 1-year warranty.

The warranty covers all defects within this timeframe.

All orders are also eligible for a 14-day return or exchange. Please contact us at support@ecoblvd.com if there is any issue or if you are unsatisfied.

We aim to address warranties without adding to waste. If your product has defects, we'll replace it at no cost. Contact support@ecoblvd.com and share photos for product improvement. Note: If needed, we may provide a free shipping label for returns.

Our replacement policy only applies if the original product for the warranty is unavailable.

We replace phone cases within 90 days of purchase at no cost. To minimize waste, we won't ask you to ship back damaged cases. If an issue arises, we'll send you a new one. Feel free to compost the damaged case at home or at a composting facility.

Click HERE to search for composting facilities near you! 

As part of our efforts to improve our products further, we will require images in order to document the situation.

NOTE: After 14 days, no refunds will be given; this is a replacement-only warranty. If the original item is not available, we will replace it with one of equal or lesser value.

In order to process a warranty claim, we must verify the purchase details. If you do not have your order details or receipt, please ask the person who purchased the item to contact us.

Currently, we do not offer extended warranties. Our standard warranties are designed to provide ample coverage for our products.

Your own image can be used provided it complies with copyright laws, however, it is recommended that it is a picture that is your own. A copyrighted image is an original, creative work that has been preserved, such as a photograph, painting, or digital graphic, and is protected by law, preventing unauthorized use without the owner, brand, or company's permission.

When using your own images, ensure they meet the quality and contrast guidelines provided on our customization page for the best results.

You can also select from our integrated sticker library for even more options.

Email your image to hello@ecoblvd.com for personalized guidance.

Yes, you can customize phone cases for various phone models. Simply select your phone model when customizing your case to ensure a perfect fit.

Currently, our customization options are tailored to phone cases. Stay tuned for potential expansions in our customization offerings.

Absolutely. We use 100% non-toxic plant-based inks, which are sustainable and help reduce the carbon footprint compared to standard aqueous inks.

Absolutely! You can view a real-time preview of your custom design just seconds before you proceed to checkout. This ensures you are satisfied with the appearance of your case before making a purchase.

The preview is an accurate representation of how your custom phone case will look. We use advanced technology to provide a high-quality preview, and our production process ensures the final product closely mirrors what you see in the preview.

Unfortunately, once an order is placed, we immediately begin processing it to ensure timely delivery. Therefore, changes cannot be made after purchase. We recommend carefully reviewing the preview before confirming your order.

Unfortunately, due to our streamlined process, we do not provide individual photos of the final product. The real-time preview you see before purchase serves as an accurate representation of your customized phone case.

We guarantee quick processing within 2-3 business days for your custom phone case order.

We encourage you to thoroughly review the preview before proceeding to checkout. If you have concerns or are not satisfied, please take the time to make adjustments using our customization tools. Once the order is placed, changes cannot be made.

We take pride in our products, but if you're not completely satisfied, please refer to our return policy for information on returns and exchanges.

If the order has been processed for shipment and you are not satisfied with the custom design, you can return the product for a partial refund. Please note that all customized cases have a 50% restocking fee as they cannot be resold and must be destroyed or composted.

We take quality seriously, and our production process is designed to ensure accuracy. If, however, there is a significant deviation from the preview, please contact our customer service, and we will work to resolve the issue promptly.

As of now, we do not offer this feature, just due to the nature of our customization and ensuring you have a preview of your order before you pay.

At the moment, we are unable to offer this ability, as we want to ensure that each case is reviewed before it is ordered, even if it has the same design.

Yes, we offer a warranty on the quality and workmanship of our cases. If you encounter any issues, please contact our customer support for assistance.

Of course! If you have any questions or encounter any issues while customizing your phone case, feel free to reach out to our customer support team via the contact information provided on our website.

If your order has not been processed for shipment, you can cancel it for a full refund. We recommend acting promptly if you wish to cancel, as orders move quickly through our processing system.

The 50% restocking fee is necessary as custom cases are made to order and cannot be resold. This fee helps cover the costs associated with the production and disposal of customized cases that are returned.